--- title: Roobrik Chat > ALIS Integration description: When Roobrik Chat is integrated with my ALIS portal, what happens when a lead converts in a chat flow? --- [Skip to content](https://learn.roobrik.com/en/learning-center/roobrik-chat-alis-integration#main-content) ![Roobrik\_ByAline\_Logo-1](https://learn.roobrik.com/hs-fs/hubfs/Roobrik_ByAline_Logo-1.png?width=150&height=59&name=Roobrik_ByAline_Logo-1.png) Open main navigation Close main navigation Welcome to the Roobrik Learning Center! How can we help? - There are no suggestions because the search field is empty. 1. [Learning Center](https://learn.roobrik.com/en/learning-center?hsLang=en) 2. [Integrations](https://learn.roobrik.com/en/learning-center/integrations?hsLang=en) 3. [ALIS](https://learn.roobrik.com/en/learning-center/integrations?hsLang=en#alis) # Roobrik Chat \> ALIS Integration ## When Roobrik Chat is integrated with my ALIS portal, what happens when a lead converts in a chat flow? ### When does a lead get pushed into ALIS? Roobrik will push all Sales Opt-ins into ALIS as soon as they complete the chat. This is the same time that we send the Lead Notification email. For more information about how Roobrik defines a Sales Opt-in for Chat, [check out this article](https://learn.roobrik.com/en/learning-center/sql-for-roobrik-chat?hsLang=en). ### What information gets pushed into ALIS? - **First Name** & **Last Name** will be populated on the Prospect record for self-assessors or on the Main Contact if the survey was completed for someone else. - **Email** and **Phone** fields will be appear on both the Prospect and on the Main Contact. - A value of "Roobrik" will be populated in the **Source** field. - The **Relationship** is determined based on the contact's connection to the Prospect using the values available in your ALIS account. We strive for the closest match possible; however, if a specific relationship value is not available, we may use a more general designation such as "unknown" or "other," depending on the options provided in your account. - In the **Note** section on the record, we will include the chat details, including: **Roobrik Chat Inquiry Type**, the **Roobrik Chat URL, Contact Preference,** and the **Roobrik Chat Summary.** ![](https://learn.roobrik.com/hs-fs/hubfs/Screenshot_4_1_25__10_40%E2%80%AFAM-png.png?width=688&height=511&name=Screenshot_4_1_25__10_40%E2%80%AFAM-png.png)   - [About Roobrik](https://learn.roobrik.com/en/learning-center/about-roobrik?hsLang=en) - [Roobrik Surveys](https://learn.roobrik.com/en/learning-center/roobrik-surveys?hsLang=en) - [Roobrik Afford](https://learn.roobrik.com/en/learning-center/roobrik-afford?hsLang=en) - [Roobrik Chat](https://learn.roobrik.com/en/learning-center/roobrik-chat?hsLang=en) - [Roobrik for Marketers](https://learn.roobrik.com/en/learning-center/roobrik-for-marketers?hsLang=en#main-content) - [Tracking & Analytics](https://learn.roobrik.com/en/learning-center/roobrik-for-marketers?hsLang=en#tracking-analytics) - [Roobrik for Sales](https://learn.roobrik.com/en/learning-center/roobrik-for-sales?hsLang=en) - [Client Dashboard & Reports](https://learn.roobrik.com/en/learning-center/client-dashboard-reports?hsLang=en) - [Integrations](https://learn.roobrik.com/en/learning-center/integrations?hsLang=en#main-content) - [Aline CRM (Formerly Enquire)](https://learn.roobrik.com/en/learning-center/integrations?hsLang=en#aline-crm-formerly-enquire) - [Aline CRM (Formerly Sherpa)](https://learn.roobrik.com/en/learning-center/integrations?hsLang=en#aline-crm-formerly-sherpa) - [WelcomeHome](https://learn.roobrik.com/en/learning-center/integrations?hsLang=en#welcomehome) - [HubSpot](https://learn.roobrik.com/en/learning-center/integrations?hsLang=en#hubspot) - [ActiveDEMAND](https://learn.roobrik.com/en/learning-center/integrations?hsLang=en#activedemand) - [Eldermark](https://learn.roobrik.com/en/learning-center/integrations?hsLang=en#eldermark) - [Yardi](https://learn.roobrik.com/en/learning-center/integrations?hsLang=en#yardi) - [ALIS](https://learn.roobrik.com/en/learning-center/integrations?hsLang=en#alis) - [MoveN](https://learn.roobrik.com/en/learning-center/integrations?hsLang=en#moven) - [Frequently Asked Questions](https://learn.roobrik.com/en/learning-center/frequently-asked-questions?hsLang=en#main-content) - [Roobrik Survey FAQs](https://learn.roobrik.com/en/learning-center/frequently-asked-questions?hsLang=en#roobrik-survey-faqs) - [Integration FAQs](https://learn.roobrik.com/en/learning-center/frequently-asked-questions?hsLang=en#integration-faqs) - [Roobrik Chat FAQs](https://learn.roobrik.com/en/learning-center/frequently-asked-questions?hsLang=en#roobrik-chat-faqs) - [Reporting FAQs](https://learn.roobrik.com/en/learning-center/frequently-asked-questions?hsLang=en#reporting-faqs) - SOLUTIONS - [Solutions Overview](https://www.roobrik.com/solutions/) - [Roobrik Surveys](https://www.roobrik.com/senior-living-surveys/) - [Roobrik Afford](https://www.roobrik.com/afford-senior-living-survey/) - [Roobrik Chat](https://www.roobrik.com/senior-living-chat/) - [Pricing](https://www.roobrik.com/solutions/#roobrik-pricing) - [Integrations](https://learn.roobrik.com/en/learning-center/integrations) - RESOURCES - [Learning Center](https://learn.roobrik.com/en/learning-center) - [Marketing Use Cases](https://www.roobrik.com/use-cases/) - [Sales Enablement](https://www.roobrik.com/enable-sales-teams/) - [Know Your Audience Challenge](https://marketing.roobrik.com/know-your-audience-challenge) - [Know Your Audience Report](https://marketing.roobrik.com/know-your-audience-report) - [@SeniorLivingMinute](https://marketing.roobrik.com/senior-living-minute) - ABOUT US - [About Roobrik](https://www.roobrik.com/about/) - [Contact Us](https://www.roobrik.com/contact-us/) [![Chill listening crop-3](https://learn.roobrik.com/hs-fs/hubfs/Roobrik_ByAline_Logo-1.png?width=127&height=50&name=Roobrik_ByAline_Logo-1.png "Chill listening crop-3")](https://roobrik.com/) Copyright © 2026, Roobrik